Details
To Improveyourinterpersonal skills you need to know:
- Your personality: values, needs & behavioral styles
- The impression you make on others
- Your blind spots: things you do that hinder your interpersonal effectiveness
COURSE HIGHLIGHTS
- Conceptual skills. The mental ability to coordinate all of the organization’s interests and activities.
- Human skills. The ability to work with, understand, and motivate other people, both individually and in groups.
- Technical skills. The ability to use the tools, procedures, and techniques of a specialized field.
- Political skills. The ability to enhance one’s position, build a power base, and establish the right connections
LEARNING OUTCOME
- Self-Assessment Exercise
- Skill Concepts
- Concept Quiz
- Behavioral Checklist
- Modeling Exercise
- Group Exercises
- Summary Checklist
- Application Questions
- Reinforcement Exercises
- Action Plan