Good leadership can make the difference between business success and failure. Effective leaders earn the respect of employees and can energise and inspire higher levels of productivity. In this course, you will learn about different leadership styles and the impact these styles can have on a workforce. You will develop an understanding of the characteristics of good leaders and be able to assess your own leadership skills in the context of work.
Learning Outcomes
What is leadership?
- Management V Leadership
- Characteristics of an effective leader
Diagnostic clinic
- Your leadership style
Vision and values
- Formulating a vision, defining your organisational and personal values
- Planning and goal-setting
- Defining projects that generate action
- Creating a workplace driven by values
Effective communication
- Managing different communication styles
- Creating a well-structured communication flow
- Framing and end-framing
Leadership styles
- The effects of various styles
- When to use different leadership styles
The language of effective action
- Making effective requests and promises
- Counter-offering and renegotiating
Effective delegation
- Principles of delegation
- When is delegation appropriate?
- Techniques for effective delegation
Performance coaching and review
- Key performance management skills
- Setting performance objectives
- Monitoring performance
- The performance review process/counselling
The gift of feedback
- Techniques for giving and receiving feedback
- Practicing feedback
From Planning into Action
FOR WHOM?
Top mgt Officers, other individuals in leadership and managerial positions.
Get a 4+1 offer
Register 5 participants on the same course on the same dates at the cost of 4 participants.
Applicable to all open courses
