EXECUTIVE SUMMARY
This impactful training course will equip you develop your emotional excellence skills to lead others and provide strategies for success. This training course will enable the leader to receive 360° feedback about his strengths and weaknesses. Delegates will obtain the latest insights into mastering their own emotions, developing personal effectiveness and building human relations skills through this The 360°. By applying these leadership skills to the tasks and challenges you face in your work, you will begin to experience breakthroughs you never thought possible.
FOR WHOM?
Any person actively involved in interacting with others and involved with managing others in a supervisory role
Individuals being groomed for leadership
Individuals who have proved greater leadership abilities
Individuals with real leadership responsibility
Supervisors & managers presently leading teams
The Course Content
Day One: Understanding Emotional Excellence
- What is IQ, EQ and Emotional Excellence
- Developing self-awareness through personality assessment
- What should you do less?
- What should you do more?
- Applying 360 feedback to develop our emotional intelligence
- Developing an emotionally excellent team
Day Two: Emotional Intelligence for Relationship Building
- Your areas of growth as perceived by others
- Your leadership strengths as perceived by others
- Receiving 360 feedback from the supervisor
- How others perceive you when handling change in the workplace
- Developing emotionally healthy working relationships
- Fostering synergy in the team
Day Three: Leading With Emotional Intelligence During Crisis
- Assertiveness to express feelings
- Receiving 360 feedback from subordinates
- Confronting problem employees
- Leading others during sudden changes
- Balancing work and family while under pressure
- Applying choice theory to enhance eustress
Day Four: Leading Change with Emotional Intelligence
- Improving interpersonal communication
- Receiving 360 feedback from peers
- Managing stress in times of change
- Removing blocks to creativity in times of change
- Supporting team members in times of change
- Transforming blocks to opportunities
Day Five: People Building for an Emotionally Intelligent Workplace
- What is empowerment
- Empowering employees to achieve shared vision
- Characteristics of an empowered leader
- Motivating employees for success
- Leadership excellence for achieving breakthroughs
- Developing a personal action plan
