The success of the organization rests in the hands of the Supervisor. This course provides supervisors with the opportunity to develop highly effective and essential supervisory skills that will strengthen teamwork and organizational success. Also, this course will help them manage everyday operations with greater ease. Furthermore, it will help them leverage both their managerial and people skills to meet the new challenges as the 21st-century supervisor.
Target Audience
Managers, Supervisors and Employees who are being prepared to be promoted to a supervisory position
Targeted Competencies:
- Decision-making
- Planning and organizing
- Leading and controlling
- Problem-solving
- Communication
- Coaching
- Mentoring
- Managing time
COURSE CONTENT:
Unit 1: Introduction in Supervision:
Unit 2: Communication:
Unit 3: Planning: Organization: Guidance:
Unit 4: Decision-Making and Problem-Solving:
Unit 5: The Management of Change:
