EXECUTIVE SUMMARY
The World is changing and as we transition through the 4th Industrial Revolution – AI and robotics, virtual workplaces, disruptive technologies, and new generations are challenges facing all industries and all countries. As a manager or leader knowing how to manage, lead and coach through this disruption is a vital skill. VUCA is the "new norm" of the modern world.
An effective and disruptive coaching programme will include a range of techniques from communication skills, counselling techniques, human psychological processes, and an understanding of human development. This Hero training course will introduce participants to the core skills of Workplace Coaching suitable for Disruptive Coaching for Game-Changing Results in a VUCA World
This training course will feature:
- An understanding of the key components of VUCA
- The fundamentals of Disruptive Innovation (DI)
- Motivational workplace coaching techniques
- Effective communication skills required for effective coaching
- How to use motivational coaching with any employee
What are the Goals?
By the end of this training course, participants will be able to:
- Understand the impact of VUCA in today’s world
- Critically analyze the VUCA principles
- Describe the fundamentals of innovation
- Demonstrate advanced coaching skills
- Utilize motivational coaching techniques in the workplace
TARGET AUDIENCE
This HERO training course is suitable to a wide range of professionals but will greatly benefit:
- Any professional who needs to develop their skills in coaching others
- All Managers, HOD’S, Team Leaders, and Section Heads
- Senior Managers in government or the private sector
- Marketing & PR Specialists
- Human Resource (HR) Professionals
- Learning and Development professionals
COURSE OUTLINE
VUCA and the Modern World
- Traditional Leadership styles vs. VUCA Leadership
- Volatility to Vision
- Uncertainty to Understanding
- Complexity to Clarity
- Ambiguity to Agility
Disruptive Innovation (DI)
- The techniques and challenges of innovation
- Disruptive technology and disruptive innovation
- Culture and Innovation
- Creating a workplace culture that supports innovation
- Creative thinking and innovation
Coaching Foundation
- Understanding human development
- Distinguishing between coaching and other interventions
- Establishing the Coaching Agreement
- Key Coaching Skills (diagnostic, techniques, qualities, model)
- Coaching Procedures Assessment Questionnaire
Advanced Communication for Effective Coaching
- Understanding your personal communication style
- Active listening; Questioning techniques
- Direct Communication; SOLER Model for Coaching
- Language - verbal and non-verbal
- Giving Effective Feedback with Emotional Intelligence (EI)
Co-Creating the Relationship
- Coaching Presence; The Coaching Cycle
- Preparation, Explanation, Demonstration, and Imitation
- Consolidation and Review in the Cycle (PEDICR)
- Planning a coaching session
- Personal action planning
