This four day workshop uses a Guide and Workbook to address governance topics and engages in practical exercises that address relevant issues. Using an interactive approach, this workshop will cover the critical elements a Health Portfolio Administrators should be aware of and things they should be able to do to improve the effectiveness of health governance for their state. This workshop will help participants achieve the following objectives:
- Participants will gain a better understanding of the critical elements of governance: roles and responsibilities; planning; policies; finance and information; people, governance operations; and health and governance.
- Participants will be able to apply governance tools and also develop problem-solving, decision-making, and strategic planning skills.
The workshop objectives will assist you to enhance your capacity as a Health Portfolio capacity and identify opportunities for governance and health services improvements.
Learning Outcomes
Upon course completion, participants will be able to:
• Differentiate between Governance, leadership and management
• Understand work place power bases and Governance
• Identify different leadership styles and know when they should be applied
• Identify the characteristics of a good leader
• Know how to encourage and support staff
• Delegate effectively
• Reinforce good performance and provide effective feedback
• Monitor performance and know how to counsel and coach others
What is leadership?
Governance V Management V Leadership
Characteristics of an effective leader
Diagnostic clinic
Your leadership style and Governance Indices
Effective communication
Managing different communication styles
Creating a well-structured communication flow
Framing and end-framing
Effective delegation
Principles of delegation
When is delegation appropriate?
Techniques for effective delegation
Performance coaching and review
Key performance management skills
Setting performance objectives
Monitoring performance
The performance review process/counselling
For Whom:
Healthcare Administrators and Directors and Senior Health Specialist and practitioners, Directors of the Health Boards in Private, Public and Institutions of Higher Learning.
