EXECUTIVE SUMMARY
People and organisation often demand change, but most change programmes fail. Re-structuring may alter how things look, but real change needs different ways of organizing, thinking and behaving.
​This programme develops skills for transforming organisations through the change process.
With a focus on practical planning skills alongside the importance of communication, interaction and interpersonal engagement, participants will develop self-awareness and build skills for facilitating change in individuals, teams and organisations.
Delegates will develop improvement plans based on system perspectives, building alliances for change, enhancing team and interdepartmental working and transforming services for customers and stakeholders.
The course will focus on practical ways in which you can respond to change by improving strategies, systems and services.
The second week focuses on changing attitudes and behaviour by develop teamwork, improving relationships and creating a more effective culture. At the completion of the course, you will be equipped with the tools to support yourself and others through the transitions involved in change, and take a lead in achieving tangible and lasting results.
COURSE OBJECTIVES: On completion, you will be able to:
- Recognize the difference between change and improvement
- Diagnose organisation cultures and plan culture change
- Re-design organisation systems to improve performance
- Develop change agent and facilitation skills that enable change to emerge
- Identify your style of learning and lead and practice alternative approaches
- Create, implement and evaluate strategic plans that overcome barriers
- Understand how change affects people and harnessing resistance
- Improve working relationships using emotional intelligence
K​EY TOPICS
- Becoming an agent of change
- Managing your own and other people's transitions
- Mechanistic, organic and political approaches to change
- Designing change projects that engage people in improving how things work
FOR WHOM:
Directors, Deputy Directors, Assistant Directors or equivalents & other Senior Officers with considerable Management experience and responsibilities in the board, members and other Affiliate Agencies.
FEE:
ON-SITE: #150,000
Physical: #180,000
DATE: 6 – 9 Aug, 2024
IMPROVING LEADERSHIP COMPETENCE AND CAPABILITIES
Course Overview
Good leadership can make the difference between business success and failure. Effective leaders earn the respect of employees and are able to energise and inspire higher levels of productivity. In this course you will learn about different leadership styles and the impact these styles can have on a workforce. You will develop an understanding of the characteristics of good leaders and be able to assess your own leadership skill in the context of work.
Learning Outcomes
What is leadership?
- Management V Leadership
- Characteristics of an effective leader
Diagnostic clinic
- Your leadership style
Vision and values
- Formulating a vision; defining your organisational and personal values
- Planning and goal-setting
- Defining projects that generate action
- Creating a workplace driven by values
Effective communication
- Managing different communication styles
- Creating a well-structured communication flow
- Framing and end-framing
Leadership styles
• The effects of various styles
• When to use different leadership styles
The language of effective action
• Making effective requests and promises
• Counter-offering and renegotiating
Effective delegation
• Principles of delegation
• When is delegation appropriate?
• Techniques for effective delegation
Performance coaching and review
• Key performance management skills
• Setting performance objectives
• Monitoring performance
• The performance review process/counselling
The gift of feedback
• Techniques for giving and receiving feedback
• Practicing feedback
From Planning into action
FOR WHOM?
Top mgt Officers, other individuals in leadership and managerial position
